Highmark, Google Cloud and League Health Announced a collaborative Tuesday that types a brand new digital well being platform for Highmark Health members.
The corporations made the announcement at a press convention in the course of the HEALTH Conference in Las Vegas.
The new platform is a “digital gateway” for members, supplied on the net and thru the My Highmark app. It will assist members make appointments, entry major and pressing care, handle prescription drugs and different companies. It might be launched in January.
“They can come to at least one place to get their well being care wants met… It’s very totally different than the best way well being care works for many prospects at present,” stated Karen Hanlon, govt vp and chief working officer of Highmark Health, on the assembly. “We in all probability have loads of these apps on our telephones. You should go to at least one for this, one other for that, a distinct one to make an appointment, after which you need to decide up the cellphone and do one thing. We are actually attempting to make it straightforward for our prospects to take part.”
Companies will even proceed so as to add companies to the platform as time goes on, Hanlon added.
“We will proceed quarter after quarter to enhance that have and add different points to it,” he stated.
The platform builds on the strengths of all corporations, the executives stated. mix excessive mark well beingthe technique of google cloudinformation from and LeagueExperience person expertise. This newest firm designs options for payers, suppliers, shopper well being companions, and employers which are supposed to extend engagement amongst customers.
“Each of us brings one thing distinctive to the desk: care, cloud and [customer experience]”, stated Michael Serbinis, CEO and founding father of League.
As corporations roll out the platform to Highmark’s 6.8 million members, they are going to observe metrics like engagement and drugs adherence. They’ll even be in search of higher well being outcomes and higher affordability, however these metrics will not be instantly noticeable, Hanlon stated.
Amy Waldron, international chief of well being plan options on Google Cloud, stated the brand new platform is important as customers face so many selections with digital well being. They want one thing that’s straightforward to make use of and enticing.
“When you have a look at the surroundings, it is very aggressive at present,” he stated. “There are so many choices and finally customers will choose who their companions are in relation to well being care. So I believe this can be a large recreation changer.”
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